Refund policy

At our brand, every fragrance is more than just a product—it is a carefully crafted experience inspired by devotion, emotion, and identity. Each bottle of Krishnaprabha and Shivprabha is created with attention to detail, using thoughtfully selected notes to deliver a unique and consistent scent journey.

Before reaching you, every order goes through strict quality checks to ensure it meets our standards of authenticity and excellence. We focus on delivering not just a perfume, but a meaningful experience that aligns with the essence it represents.

As fragrances are deeply personal and can vary in perception from individual to individual, we encourage our customers to review product details carefully before making a purchase. This helps ensure that the selected fragrance aligns perfectly with your expectations and preferences.

We are always committed to supporting our customers—if you face any issue with your order such as damage during transit or receiving the wrong product, our support team will be there to assist you and make it right.

However, to maintain the purity, quality, and integrity of our fragrances, all purchases made are final and we do not accept returns or exchanges.